Reporting to the Director of Research and working closely with the IT, Associate Director of Analytics & Research Managers, the Research Data Manager will be an integral part of the team by developing, maintaining and enhancing data operations for the BC Centre on Substance Use. The individual will work closely with PIs and other research team members and provide development, management, linkage and integration expertise for electronic database. Work will involve leading edge Internet technologies in a dynamic, challenging environment. Ideal candidate is highly detail oriented, has a logical thought process and is analytical in nature and has an extensive experience working with the clinical data. Applied knowledge, experience and understanding of the principles of data, survey methods, database tables, data management, and/or trial development required. The research pillar of the centre provides methodological expertise to other researchers, including assistance with study design, basic descriptive statistics, health economics, data management, and grant facilitation for both health outcomes research and clinical trials. The Centre consists of research scientists, faculty members and trainees and staff and research personnel.
- Provide project management and leadership for the data managemet of multiple studies and projects involving investigators of a research centre of ~200 members
- Provide technical leadership and knowledge n the design, development, implementation, maintenance, administration, and documentation of an electronic data capture system
- Brings highly technical knowledge, expertise and experience to any issues that arise during all stages of the project
- Provide leadership by setting new goals and milestones for projects/studies and plan ways of achieving these milestones in a timely and effective way
- Provides day-to-day management of the data management team, including operations and timeline/project management
- Design gold-standard security and user policies
- Provide guidance and technical support to the Investigators, research managers and analytics team and possibly third-party collaborating institutions
- Conduct interviews with research scientists regarding systems and data management needs
- Oversees development, execution, ongoing review, and quality assurance of data management processes
- Develops and maintains standard operating procedures (SOPs). Ensures all data management duties are carried out in accordance with these SOPs
- Oversees the design of appropriate data capture forms based on study protocols, including forms and instructions in EDC platform
- Works collaboratively with the statistics and analystics team on developing and managing of the data validation processes
- Generates data management documentation including data management plan (DMP) and data validation plan (DVP)
- Oversees the development of a Data Management Plans (DMP), when applicable, that outlines CRF flow, data queries, manual checks, and data listings needed to facilitate data cleaning
- Works with Associate Director of Analytics and members of the statistical team to resolve data issues found during analysis
- Ensures that reports on study progress are prepared and transmitted to study investigators and study team members in a timely manner (in accordance with SOPs and study requirements)
- Ensures the security, access and storage and management of large health administrative datasets
- Oversees the development of standard analytical summary data files, produce descriptive reports, including tables and graphs and review statistical outputs for consistency and quality assessment
- Oversees the development of eCRF's until finalization along with research team members, this includes eCRF guidelines according to design of the eCRF and manual development for study protocols
- Participates in research meetings to discuss and/or advice on study design and survey preparation
- Follows best practices for maintaining data in a secure environment
- Ensures coding has been performed and reviewed by Medical Coder
- Performs database lock and freeze activities
- Other duties as assigned
This position will works under the general direction of the Director of Research and works closely with the IT Manager, Associate Director of Analytics & Research Managers.
This position will directly supervise and manage the activities of the data management team.
CONSEQUENCE OF ERROR/JUDGEMENT
This position is the highest position in the data management division of the BC Centre on Substance Use. The candidate will be expected to make well-reasoned decisions after careful consideration of the needs of the community, and will refuse to make unfounded decisions even in the face of community pressures. Overall project stability and sustainability are crucial, and will be the primary consideration in all aspects of this leadership role. Failure to provide stability will lead to the loss of community support, and failure of the project.
Impact of decisions would affect the integrity of the research data, adherence to regulatory procedures and potentially risk privacy and confidentiality of the research participants, possibly lead to additional operating costs, and/or negatively impacting UBC's reputation.
- Undergraduate degree in a relevant discipline.
- A level of education, training and experience equivalent to a Masters Degree in a relevant discipline (i.e. Mathematics, Computer Science and/or Engineering) supplemented by at least three to five years of related experience working in a data intensive field, including management and organization of data processes; Minimum of three years experience or the equivalent combination of education and experience.
- Knowledge of the process and methodology necessary to complete projects in a rapid-paced environment
- Advanced knowledge of clinical trials and data management standards and processes
- Detailed knowledge and experience in CRF design, programming databases, query resolution, and data validation
- At least three (3) year experience developing and managing input forms and databases using software for clinical databases (such as RedCap, Progeny, Oracle or similar) - skills testing questions will be asked to assess knowledge in this area
- Excellent communication skills; ability to work in a team environment with medical personnel, clinical monitors, statisticians, programmers, and medical writers
- Experience in training and communicating with non-technical personnel
- Extensive knowledge of best practices including government regulations, ICH guidelines and industry standard practices regarding data management (GCDMP)
- Ability to function in a fast-paced development environment and be able to balance tight schedules with high levels of quality
- Experience developing and leading a team of staff, and working across organizational teams. Ability to develop and deliver trainings for staff as needed
- Critical thinking, decision making and analytical aptitudes
- Excellent attention to detail. Ability to communicate in a clear, attentive, and polite manner. Ability to install and implement computer software applications (e.g., operating systems, databases). Ability to communicate effectively in writing.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
Reporting to the Director, Administrative Services, BCCSU, the Front Desk Office Assistant provides a variety of clerical support for the BCCSU such as greeting visitors, answering telephone calls, answering general enquiries and referring enquiries as appropriate; opening, screening and distributing incoming mail and processing outgoing mail; scheduling appointments, managing meeting room calendars, updating databases, handling confidential information, typing a variety of information utilizing various word processing, faxing, photocopying and ordering supplies.
- Demonstrated ability in handling sensitive and confidential information.
- Working knowledge of office practices and procedures.
- Intermediate skills using a variety of software programs (MS Office: Word, PowerPoint, Excel, Outlook; Internet).
- Ability to multitask, organize and prioritize workload.
- Ability to work in a team environment and with minimal supervision.
- Ability to adapt, be flexible to changing priorities and demands under pressure and to meet deadlines.
- Ability to demonstrate effective interpersonal skills.
- Ability to communicate effectively both verbally and in writing including grammar, spelling and proofreading skills.
- Ability to anticipate potential problems / conflicts and take appropriate action.
- Ability to keyboard at 50 WPM.
- Ability to deal effectively in challenging situations.
- Ability to take initiative to develop and improve systems, procedures and processes.
Completion of an Office Administration Certificate plus two years’ of recent, related office experience or an equivalent combination on education, training and experience.
- Performs reception duties such as greeting and directing visitors, answering general enquiries and referring enquiries as appropriate.
- Reviews and flags for appropriate action of day-to-day incoming material and confidential correspondence including mail, e-mail and voicemail. Processes and prioritizes information, screens, triages and acts upon requests and enquiries, including confidential and sensitive information.
- Opens, screens, sorts and distributes incoming mail and redirects as appropriate for response as required.
- Processes outgoing mail, arranges courier pick-ups, and sends and receives faxes.
- Performs telephone reception duties such as receiving and screening telephone calls, redirecting callers to voicemail or as appropriate. Updates and creates distribution lists for a variety of directories.
- Maintains equipment and stationery supplies according to department needs and budget by identifying depleting items, completing appropriate requisitions to order replacement items and verifying receipt of items by comparing order received to purchase order. Organizes and maintains the central supply room. Utilizes the E-Pro, Royal Printers, Vancity Couriers, and Grand and Toy websites to order supplies.
- Prioritizes own daily reception duties and workload including mail, e-mail, and voicemails to ensure deadlines are met. Takes initiative and identifies inefficiencies in office procedures and makes recommendations to the Director, Administrative Services.
- Coordinates and monitors usage of supplies including Blacktop taxi vouchers for the department.
- Manages and coordinates Howe building passes for all BCCSU employees. Acts as primary liaison between the fourth floor and the property management company. Advises of facility-related concerns brought forward by staff, such as maintenance issues.
- Arranges maintenance and repairs on department equipment such as fax, photocopier, and printer and takes appropriate action with reference to warranty information.
- Performs other related duties as assigned.
For more information and to apply:http://www.providencehealthcare.org/careers/postings/front-desk-office-assistant-bccsu
Posting Number: PHC19-118506
In this role you will have an opportunity to work with a dynamic team and provide support on a range of clinical care guidance and education projects, including clinical practice guidelines, clinical educational programs, policy reports, and grant proposals. We are looking for someone with strong administrative and organizational skills and experience working with interdisciplinary teams in a research, healthcare or harm reduction environment. Experience in developing technical documentation or with digital design applications would be an asset to this role. If you are looking for an exciting opportunity to contribute to improving the provincial system of substance use care we want to hear from you!SUMMARY
Reporting to the Project Manager, the Project Coordinator provides operational and administrative support to project staff in the implementation and conduct of the project in accordance with applicable policies, standards, procedures, and protocols. This position documents, tracks and reports of key activities; maintains an understanding of the project schedule, deliverables, and commitments; works with relevant staff on developing project actions and monitoring deliverables. Functions as the point of contact to receive and convey information related to the project(s). Communicates project status to all stakeholders and prepares and establishes reports, briefing documents and presentations. Coordinates and schedules appointments and meetings; prepares agendas, records meeting notes.
- Excellent time management skills including the ability to prioritize work and meet deadlines.
- Ability to work collaboratively with other team members and ability to work independently with minimal supervision.
- Ability to communicate effectively both verbally and in writing.
- Excellent interpersonal skills and ability to work collaboratively with individuals at all levels internally and externally.
- Ability to manage multiple competing priorities and projects simultaneously in a fast-paced environment under deadlines.
- Demonstrated knowledge and understanding of and sensitivity to diversity issues.
- Computer literacy including experience in Microsoft Office suite (Word, Excel, PowerPoint) and reference management software.
Bachelor’s Degree in Health or Social Sciences, Public Health, Public Policy or related field supplemented with a minimum of two (2) years recent, related experience in project coordination or an equivalent combination of education, training, and experience.
Knowledge and/or experience working in addiction, public health, health services, HIV and hepatitis are an asset. Experience working within a large, complex organization is an asset. Experience in coordinating projects and/or grant-based programs are an asset. Experience in preparing documents, reports, and communication materials. Experience with knowledge translation and ability to convey both research and evaluation findings and medical concepts to a range of audiences is an asset.
- Provide operational and administrative support to the Project Manager and other project staff in the development and operational implementation of assigned projects and initiatives. Act as a resource to project team and staff, including developing project actions, providing support, monitoring deliverables, and maintaining project timelines.
- Track project progress according to project plan, monitor and report on the status of projects and major issues/obstacles encountered. In collaboration with the Project Manager, identify and support resolution to problems or barriers for successful research projects/change initiatives completion.
- Maintain an understanding of the project schedule(s), deliverables, and commitments as set out in project charters and other work plans. Execute project plan according to project methodologies, ensuring the successful and coordinated completion of project components.
- Communicate project status and contribute to positive working relationships with a diverse set of stakeholders, including regional and national government officials, healthcare providers, and people who use substances.
- Prepare reporting materials, including written reports, briefing documents, and presentations. Monitors period, quarterly, mid-year and year-end budget expenditures and reports variances. Gathers and summarizes financial information related to assigned projects for submission to the Project Manager and funder(s).
- Assist in the development of knowledge translation materials and effective strategies for dissemination of promotional materials.
- Plan and manage logistics for meetings, ranging from small team meetings to large stakeholder meetings, including management of catering, facilities, preparation and delivery of materials and presentations, producing meeting agendas, minutes, and summaries, and follow-up.
- Perform other related duties as assigned.
For more information and to apply:http://www.providencehealthcare.org/careers/postings/industry-project-coordinator-bccsu
Posting Number: PHC19-117726
Reporting to the appropriate Director or Program Manager, the Clinical Project Coordinator is responsible for supporting the planning, development, coordination, implementation and evaluation of provincial clinical practice and education initiatives. Coordinates complex project activities across the education and training and clinical care guidance functions of the BCCSU to ensure deliverables are completed on time and on budget. In addition to working closely with the clinical and education teams, works collaboratively with other staff and a number of provincial stakeholders, including Regional Health Authorities and health care professionals who are content experts.
- Demonstrated knowledge of addiction medicine and/or addiction nursing.
- Demonstrated knowledge of nursing practice, regulation and medical education.
- Comprehensive knowledge of project management principles and methodologies.
- Demonstrated ability to implement project plans, meet timelines, juggle competing priorities and creatively problem-solve to realize project completion.
- Demonstrated ability to multi-task with attention to detail and awareness of broader structural and institutional issues.
- Strong written and verbal communication skills.
- Strong organizational and interpersonal skills.
- Experience working with health systems partners and building and strengthening relationships with key stakeholders.
- Knowledge of social determinants of health and commitment to addressing the needs of people who are marginalized and face barriers in accessing care.
- Proficiency in Microsoft Office.
- Experience in or ability to quickly learn computer programs/interfaces.
- Knowledge of online survey tools.
A level of education, training and experience equivalent to a Degree in public health or a related field. Master’s degree is preferred. A minimum of three (3) years recent, related experience in a coordination role, including project management. A minimum of three (3) years of experience working in a health care environment is an asset.
- Provides project coordination for clinically focused BCCSU projects and resources, may include contributing to ongoing projects with CRISM.
- Works collaboratively with members of the interdisciplinary team to plan, develop and implement clinical practice and education initiatives designed for improving patient/client care.
- Works closely with health care professionals who are content experts and other stakeholder groups, to develop clinically relevant materials that are appropriate to the target audience.
- Tracks project progress according to project plan, monitors and reports on the status of projects and major issues/obstacles encountered.
- In collaboration with the appropriate Director or Program Manager, makes recommendations regarding project scope changes, rationale for change, seeks consensus and proceeds as needed. Maintains project timelines.
- Provides advice and consultation in the areas of resource planning, program and health system improvement, and education to support BCCSU initiatives.
- Gathers, evaluates and synthesizes research evidence to develop and effectively communicate substance use/substance use disorder content through a variety of mediums including; print resources, electronic communication, presentations and social marketing initiatives.
- Works in tandem with internal stakeholders to support short-term and long-term needs that enable the success of BCCSU clinical initiatives.
- Collaborates with team and all stakeholders to build relationships that promote the achievement of cooperative goals and contributes to an atmosphere of trust and mutual respect.
- Performs other duties as required.
For more information and to apply:http://www.providencehealthcare.org/careers/postings/clinical-project-coordinator-bccsu
Posting Number: PHC19-118803
Reporting to the Director, Strategic Initiatives and Special Projects, the Peer Indigenous Engagement Advisor provides expert guidance to, and advises on a range of BCCSU research, education, knowledge translation, and community engagement activities to address immediate needs related to addiction treatment. This position will be an advocate for Indigenous issues and lead committees and working groups in the development of Indigenous community-led initiatives; informing clinical care guidelines, community consultation initiatives; and providing expertise to guide community engagement activities. Formulates and provides recommendations for solutions and courses of action based on own expertise, lived experience, and findings from engaging major stakeholders. Prepares and delivers presentations to convey complex information related to addiction to multidisciplinary audiences.
This position will work with a wide variety of provincial and federal stakeholders, including people who use substance and their families; regional health authorities; Overdose Emergency Response Centre; Ministries of Health, Mental Health and Addictions; OAT prescribers and other clinicians; research scientists; Indigenous organizations, and other health and social systems partners and stakeholders.
- Exceptional verbal and written communication skills required to present on complex topics and prepare recommendations to multidisciplinary audiences.
- Exceptional interpersonal skills. Ability to communicate, relate to, and work with a wide range of people from diverse backgrounds, language, and literacy levels. Ability to provide direction and guidance to multidisciplinary teams.
- Demonstrated understanding of health care system experiences from an Indigenous lens and the barriers faced by Indigenous Peoples with accessing care, including local challenges and challenges accessing care in rural and remote communities.
- Demonstrated ability to work with government, leaders in the health sector, and other provincial bodies to build positive and mutually beneficial relationships.
- Demonstrated ability to lead and problem solve.
- Demonstrated ability to be self-directed, with the ability to work independently and in a team.
- Knowledge of community resources and services related to addictions, mental health, and recovery in BC, including services for youth and families.
- Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry.
- Physical ability to perform the duties of the position.
- Ability to travel provincially.
- Post-secondary certificate or an equivalent combination of education, training and experience. Diploma or degree is an asset.
- Five (5) to ten (10) years of experience working with and advocating for people with lived and living experience of substance use, their families, and communities.
- Experience working with Indigenous organizations.
- Experience and knowledge of issues related to substance use, harm reduction, addiction, recovery, homelessness, mental health, and Indigenous cultural safety.
- Experience with knowledge translation and ability to convey recommendations for solutions and courses of action, research and evaluation findings, and medical concepts to a range of audiences.
- Understanding of the BC health system, including policies, procedures and practices impacting Indigenous Peoples, and people with lived and living experience of substance use, their families, and communities.
- Understanding of the intergenerational, socio-economic and health impacts of colonialism on Indigenous peoples in Canada.
- Builds and maintains relationships with community partners, groups of people who use substances, and people with lived and living experience across British Columbia, with an emphasis on Indigenous Peoples.
- Contributes to the design and implementation of community engagement activities to ensure completion of project goals, monitors results, intervenes as necessary to ensure timelines are met, and ensures successful development, monitoring and implementation of project plans.
- Liaises between communities of people who use substances and health system partners, health authority and government representatives (federal, provincial, municipal, First Nations), academic communities, Indigenous service societies and Indigenous community groups.
- Prepares and delivers presentations to multidisciplinary audiences.
- Participates in the development of provincial and regional knowledge translation initiatives, including clinical care guideline development, health care provider training including Indigenous cultural safety, and policy development.
- Participates and leads committees and working groups in the development of Indigenous community-led initiatives as determined by and in alignment with the priorities of people with lived and living experience.
- Organizes and leads provincial peer committees, and encourages participation of peer experts and advisors in all working groups and meetings. Provides support to peer participants by minimizing barriers.
- Works with staff on developing project actions and monitoring deliverables.
- Tracks progress, monitors and reports on the status and major issues and obstacles encountered. Identifies and supports resolution of obstacles.
- Contributes to the expansion, maintenance, and ongoing capacity-building of a provincial network of people with lived or living experience of drug use and families affected by the overdose crisis.
- Participates on relevant BCCSU and health system partner committees.
- Performs other related duties as required.
For more information and to apply:http://www.providencehealthcare.org/careers/postings/peer-indigenous-engagement-advisor
Posting Number: PHC19-118904