Passionate about driving impact through data? Skilled at transforming data into compelling narratives? Want to join a fun team invested in social justice and substance use care in British Columbia? Keep reading to learn more about the Evaluation Specialist role with the Education and Clinical Activities team at the BC Centre on Substance Use! The salary range for this role is $65,000-$94,000. Cover letters are encouraged.


SUMMARY

Working under the direction of the Associate Director, Education and Clinical Activities, and reporting to the Program Manager, BC ECHO on Substance Use, the Evaluation Specialist leads the development and implementation of the evaluation strategy for BC Centre on Substance Use (BCCSU)’s Education and Clinical Activities Team. This work includes responsibility for developing and implementing evaluation plans and frameworks for the BC ECHO on Substance Use project, National Alcohol Use Disorder project, and others identified by the Director and Associate Director of the Education and Clinical Activities team. The Evaluation Specialist provides leadership and support to other staff regarding evaluation activities, coordinating data collection, and conducting data analysis. The Evaluation Specialist is also responsible for generating presentations and reports on evaluation activities to meet plan requirements, funder requests, and user needs. The Evaluation Specialist attends evaluation-related meetings and project meetings to communicate findings to funders and provide answers to questions.



ROLE RESPONSIBILITIES
  1. Develops and revises evaluation plans, ensuring that evidence-based research is utilized, and evaluation plans and frameworks are successfully completed.
  2. Solicits and integrates appropriate feedback and suggestions from relevant stakeholders in the development and revision of evaluation plans.
  3. Designs, develops, pilots, and revises tools, questionnaires, interview guides, and other materials required to conduct evaluation activities. Provides direction and support to other staff utilizing the tools.
  4. Conducts and/or coordinates data collection.
  5. Conducts and/or coordinates data cleaning and analysis, and provides rapid input on evaluation results to project team members where appropriate.
  6. Provides and/or supports the development of presentations and reports (written and verbal) related to evaluation activities and projects in formats required by funders and/or tailored to the needs of the information user.
  7. Engages in the development of knowledge translation materials and effective strategies for dissemination and implementation of program outcomes, including peer-reviewed journals, policy reports, and infographics.
  8. Provides leadership and supervision to Research Assistants and other staff as needed.
  9. Attends project meetings and acts as a subject matter expert on all evaluation activities and projects.
  10. Performs other related duties as required.


QUALIFICATIONS

Education, Training and Experience

  • A level of education, training and experience equivalent to a Master’s degree preferred in Social Sciences, Health Sciences, or Public Health.
  • Minimum of three (3) years’ recent related experience organizing, leading, and supporting evaluation activities.
  • Experience working with substance use and/or knowledge of best practices and principles is an asset.
  • Knowledge of care delivery in a public health care system, government processes and health authority structures and responsibilities.
  • Familiarity with concepts related to health equity, addiction medicine, public health research, and the social determinants of health is an asset.
  • An understanding of and commitment to ongoing learning around anti-racism, cultural safety and humility, and reconciliation.
  • An understanding of the ways in which laws and policies have contributed to the marginalization of people who use drugs, or a willingness to learn.

Skills and Abilities

  • Demonstrated knowledge of evaluation methodology, principles and procedures, including logic models and implementation science frameworks.
  • Demonstrated knowledge of quantitative and qualitative data analysis and analytical principles and processes.
  • Demonstrated knowledge of creating and utilizing outcome measurement tools, including shared measurement frameworks.
  • Demonstrated ability to work collaboratively and facilitate multi-stakeholder or multipartner evaluation initiatives.
  • Ability to supervise staff, including staff working remotely.
  • Excellent ability to communicate both verbally and in writing.
  • Excellent ability to work with Microsoft Office software (including Excel and PowerPoint) and competency with data collection platforms such as Qualtrics, and other relevant software.
  • Ability to problem-solve and make decisions independently.
  • Ability to interact effectively with internal and external stakeholders.
  • Strong interpersonal skills, including facilitation and negotiation skills.
  • Ability to work independently.
  • Ability to prioritize, multi-task, and problem-solve in a fast-paced environment, and effectively manage both urgent and long-term deadlines.


APPLY

Click here to apply.

Do you want to make meaningful change for people who use drugs? We’re seeking someone who loves connecting with people, organization, and social justice to join the Vancouver Injection Drug User Study research team at the BC Centre on Substance Use. Come join us in this dynamic team environment! This position will work from our front line office in the Downtown Eastside of Vancouver (applicant must live in BC), and will involve welcoming, scheduling and answering questions from participants in our ongoing research study. This is a full time position and pays between $19.55 – $24.44 per hour, based on a 37.5 Hr work week.


SUMMARY

Reporting to the Observational Research Manager, the Front Desk Assistant, BC Centre on Substance Use operates as a member of a multidisciplinary, collaborative research team. The Front Desk Assistant is responsible for overseeing the operations of the front desk including the management and knowledge of multiple research studies and the daily coordination of study participant appointments. The Front Desk Assistant greets study participants and directs participants to the appropriate research staff, schedules participant appointments, assigns interviewers within rotation, screens participants according to study eligibility, answers participant questions, refers participants to community resources, oversees the coffee drop in and answers the phone. The position enters and maintains confidential personal participant information into computer databases and coordinates and manages outreach efforts. The Front Desk Assistant supports other office duties at a highly active front-line research space as required.



SKILLS
  • Exceptional communication skills both verbally and in writing.
  • Excellent interpersonal skills including conflict management/ crisis resolution.
  • Ability to organize work with attention to detail.
  • Ability to work independently and in a team setting.
  • Demonstrated familiarity with Metro Vancouver and community services related to addictions, mental health, and homelessness Downtown Eastside and Downtown South.
  • Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry.
  • Ability to coordinate and delegate multiple tasks.
  • Demonstrated ability to establish priorities and meet deadlines.
  • Demonstrates professional judgment when supporting research participants and referring participants to appropriate community services.
  • Physical ability to perform the duties of the position.


EDUCATION

High school diploma or equivalent is required. Bachelor’s degree in health care, social services, social sciences or a related field is preferred. Experience working with marginalized populations such as people with substance use disorders, mental health issues and unstable housing is an asset. Current CPR and naloxone administration training is an asset.



DUTIES
  • Oversees and coordinates all activities at the front desk that involve study participants maintaining confidentiality of health and research information across the different studies.
  • Coordinates study participant visits throughout the day for multiple research studies including greeting study participants, directing them to appropriate research staff, scheduling and updating the booking calendar, ensuring appointments are fully booked for the week, assigning interviewers in regular rotation, keeping appointment schedules on time, and maintaining the required number of interviews per day.
  • Schedules study participant appointments using the booking calendar, answers phones, directs visitors, responds to inquiries and makes referrals to community resources based on guidelines established by the Observational Research Manager.
  • Maintains knowledge of the different studies and the study criteria provided by the Observational Research Manager and study Research Coordinators. Describes information to participants appropriately.
  • Screens study participants for eligibility of the different studies according to study protocols, including but not limited to the administration of study screening questionnaires.
  • Maintains a calm, clean and safe reception area, resolving any conflicts that arise such as individuals wishing to complete study follow up interviews prematurely or without appointments.
  • Orders all coffee drop in supplies and maintains office supplies such as stationary and forms according to predetermined levels. Arranges for repair and maintenance of office equipment as necessary.
  • Maintains secure database of addresses, phone numbers and other contact information in accordance with ethical and privacy guidelines governing personal information.
  • Coordinates outreach efforts and delegates outreach tasks to research staff including managing the outreach records, written and telephone participant follow up under the direction of the Observational Research Manager.
  • Enters participant contact and research participation data into secure tracking databases in accordance with ethical guidelines.
  • Performs general office duties including filing, photocopying, and faxing as required.
  • Performs other related duties as assigned.


APPLY

Click here to apply.

Do you love talking to people? Do you want to make meaningful change for people who use drugs? We’re seeking lovers of connection, engagement and social justice to join the Vancouver Injection Drug User Study research team at the BC Centre on Substance Use. Come join us in this dynamic team environment! This position will work from our front line office in the Downtown Eastside of Vancouver (applicant must live in BC), and will involve interviewing participants from our ongoing research study. This is a full time position and pays $23.50 per hour, based on a 37.5 Hr work week.

SUMMARY

Reporting to the Research Coordinator and Observational Research Manager, the Interviewer operates as a member of a multidisciplinary, collaborative research team. The Interviewer recruits and prescreens potential study participants, conducts structured interviews of eligible research participants enrolled in various research studies; and assists in data collection, data cleansing, and data entry resulting from interviews. The Interviewer also performs outreach activities and connects people with community services as required.



SKILLS
  • Exceptional communication skills, both oral and written.
  • Excellent interpersonal skills including conflict management / crisis resolution skills.
  • Organized with meticulous attention to detail.
  • Ability to work independently and in a team setting.
  • Familiarity with Metro Vancouver (for Outreach) and community services related to addictions, mental health, and homelessness in the Downtown Eastside and Downtown South. Knowledge of services for youth an asset.
  • Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry.
  • Excellent time management and data entry skills.
  • Demonstrated ability to establish priorities and meet deadlines.
  • Demonstrates professional judgment when supporting participants and referring to appropriate services.
  • Physical ability to perform the duties of the position.


EDUCATION
  • High School diploma or equivalency required.
  • Bachelor’s degree in health care, social services or social sciences preferred.
  • Two years’ experience in frontline services. Preference for experience in Vancouver’s Downtown Eastside.
  • Experience working with marginalized populations, such as people with substance use disorders, mental health issues, and unstable housing.
  • Experience with semi structured or structured interviewing techniques.
  • Research experience or training is an asset.
  • Current CPR and naloxone administration training an asset.


DUTIES
  • Recruits potential participants, provides information and answers questions about research studies.
  • Prescreens potential research subjects in person according to study protocols and enrolls eligible participants.
  • Conducts quantitative structured interviews with eligible participants and performs outreach for follow up interviews.
  • Conducts outreach and interviews off site at community services and/or other facilities with varying environments (e.g. drop-in centres, shelters, non-profit residences, private SROs, health care facilities, public spaces in inner city setting) using approved transportation options.
  • Adheres to informed consent procedures and ethical guidelines for research involving human subjects.
  • Reviews questionnaires for completeness and accuracy.
  • Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines.
  • Responsible for processing participant honoraria, including paying participant and recording honoraria for daily float reconciliation.
  • Transports blood samples to St. Paul’s Hospital for HIV/HCV and STI testing as needed.
  • Participates in knowledge translation presentations to community organizations as needed.
  • Assists with training staff on data collection protocols as needed.
  • Refers participants to appropriate services and/or provides initial support when required.
  • Performs other related duties as required.


APPLY

Click here to apply.

SUMMARY

Reporting to the Director(s)/ Manager(s)/ Research Leader(s) or designate(s), the Administrative Assistant provides effective and efficient day-to-day administrative functions including scheduling and prioritizing appointments, arranging meetings, distributing agendas, taking meeting minutes, preparing correspondence, drafting presentations and organizing related travel needs. The Administrative Assistant assists with academic and research related duties such as journal submissions, maintaining curriculum vitae requirements (CV’s) and teaching dossiers, professional memberships and designations and the submission of research grants for Investigators. This position prepares incurred expenses for reimbursement liaises with internal and external agencies while working with confidential and sensitive information.



SKILLS
  • Ability to type at a minimum of 60 WPM.
  • Ability to operate related office equipment.
  • Demonstrated ability to work in a team environment with minimal supervision, establish priorities and meet deadlines.
  • Exceptional organizational, time management and problem-solving skills.
  • Demonstrated ability to communicate and respond effectively to inquiries, both verbally and in writing.
  • Flexibility to meet and adapt to changes in organizational priorities.
  • Ability to coordinate complex meetings with internal and external contacts.
  • Intermediate word processing, spreadsheet, presentation, desktop publishing and database software skills.
  • Excellent interpersonal skills, including tact and diplomacy.
  • Ability to maintain effective working relationships with internal and external individuals and organizations.
  • Demonstrated attention to detail, capability of decision making and problem solving within predetermined guidelines.
  • Ability to handle confidential information with discretion.
  • Comprehensive knowledge of the sensitivity to issues around substance use.


EDUCATION
  • A level of education, training and experience equivalent to a diploma or degree in a related field plus a minimum of three (3) years’ recent experience working in an administrative or coordinator role in a health care, medical and/ or academic research setting.
  • An undergraduate degree in a health related field is an asset.
  • Previous experience in a health research environment is preferred.


DUTIES
  • Coordinates the day-to-day administrative functions for the Director(s)/ Manager(s)/Research Leader(s) or designate(s) which includes organizing activities/initiatives/correspondence including scheduling and prioritizing appointments, arranging meetings, distributing agendas, taking meeting minutes, following up on action items, preparing correspondence and drafting presentations.
  • Makes required travel arrangements and reservations including confirming dates, contacting travel agents, obtaining cost and billing information and submitting expense reports for reimbursement to the BCCSU Financial Manager. Verifies and forwards itineraries as required.
  • Responds to verbal and written inquiries and forwards to appropriate designate. Identifies, prioritizes and takes follow-up action on items as required.
  • Answers queries from trainees including summer, graduate or post-graduate students.
  • Ensures academic materials are up to date which includes teaching dossier and curriculum vitae formats, academic institution templates, professional affiliations and annual memberships.
  • Uploads and submits manuscripts, and supporting materials related to scientific publications to peer-reviewed journals platform.
  • Assists with the submission of research grants for Investigators including collecting signatures and supporting documentation/ letters, ensuring all materials are uploaded onto the online platforms in a timely manner.
  • Prepares expenses and related documentation by compiling receipts, credit card statements and completing cheque requests for reimbursement. Reviews and ensures appropriate account information is included on the documents.
  • Liaises with internal and external agencies and works with confidential and sensitive information using discretion.
  • Utilizes word processing, spreadsheet and graphics software to produce a variety of reports, correspondence and presentation materials for meetings/ seminars. Ensures materials, handouts, videos and other supplies for meetings/seminars are complete and available.
  • Updates and maintains related filing systems for the designated leader/ project to ensure efficient and effective retrieval of information.
  • Performs other related duties as assigned.


APPLY

Click here to apply.

Other Substance Use Career Opportunities


For non-BCCSU career opportunities in substance use please click here.

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