We are seeking an Interviewer to join the VIDUS+ team at its frontline office in the Downtown Eastside. Founded in 1996, VIDUS+ examines the impacts of a range of social, structural, environmental, and individual factors on patterns and trajectories of substance use, health and social service use, and health and social outcomes among people who use drugs. The research program operates out of the British Columbia Centre on Substance Use (BCCSU), a provincially networked organization with a mandate to develop, help implement, and evaluate evidence-based approaches to substance use. The BCCSU is, in turn, a research centre of Providence Health Care Research Institute and a UBC Faculty of Medicine Centre. 

ABOUT THE ROLE 

Reporting to the VIDUS+ Research Coordinator, the Interviewer: 

• Recruits potential participants, provides information, and answers questions about the VIDUS+ research program. 
• Prescreens potential research subjects in person according to study protocols and enrolls eligible participants.
• Conducts quantitative structured interviews with eligible participants and performs outreach for follow up interviews. 
• Conducts outreach and interviews off site at community services and/or other facilities with varying environments (e.g., drop-in centres, shelters, non-profit residences, private SROs, health care facilities, public spaces in inner city setting) using approved transportation options. 
• Adheres to informed consent procedures and ethical guidelines for research involving human subjects.
  
• Reviews questionnaires for completeness and accuracy. 
• Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines. 
• Responsible for processing participant honoraria, including paying participant and recording honoraria for daily float reconciliation. 
• Participates in knowledge translation presentations to community organizations as needed. 
• Assists with training staff on data collection protocols as needed. 
• Refers participants to appropriate services and/or provides initial support when required. 
• Performs other related duties as required. 

QUALIFICATIONS 

Education, Training, and Experience 

• High School diploma or equivalency required. 
• Bachelor's degree in health care, social services or social sciences preferred. 
• Two years’ experience in frontline services. Preference for experience in Vancouver’s Downtown Eastside. 
• Experience working with marginalized populations, such as people with substance use disorders, mental health issues, and unstable housing. 
• Experience with semi structured or structured interviewing techniques. 
• Research experience or training is an asset. 
• Current CPR and naloxone administration training an asset.
  Skills and Abilities 

• Exceptional communication skills, both oral and written. 
• Excellent interpersonal skills including conflict management / crisis resolution skills. 
• Organized with meticulous attention to detail. 
• Ability to work independently and in a team setting. 
• Familiarity with Metro Vancouver (for outreach) and community services related to addictions, mental health, and homelessness in the Downtown Eastside and Downtown South. Knowledge of services for youth an asset. 
• Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry. 
• Excellent time management and data entry skills. 
• Demonstrated ability to establish priorities and meet deadlines. 
• Demonstrates professional judgment when supporting participants and referring to appropriate services. 
• Physical ability to perform the duties of the position.
  Equity and diversity are essential to research and academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or a person who identifies as First Nation, Metis, Inuit, or Indigenous. If you require any assistance or accommodation, please contact [email protected].